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Customer Service/HR

Las Vegas, NV 89120

Posted: 05/16/2024 Industry: Accounting Job Number: CH29519458 Pay Rate: $20.00 / hour

Job Description

$20HR Customer Service Admin Duties:

  1. Schedule repairmen daily in Sage SM module, provide printout to Customer Svc Manager
  2. Track CS visits – Coordinate with CSM and Builder
  3. Collect and process PO’s
  4. Maintain open/closed database (upload RWO’s to Service Management in Sage)
  5. Request POs from builders weekly/daily as needed
  6. Find Colors for scheduled houses
  7. Request POs for any future repairs
  8. SFO – Coming in May
  9. Repairs / AR
    1. Bill completed repairs through Service Management, File
  10. Provide list to Chip weekly of outstanding RWO’s missing PO’s

HR & Front Desk Admin Duties:

  • New Hires, process, assign employee number, create new timecard
  • W4’s as needed
  • Employment verifications
  • Greet visitors
  • Answer phones, transfer calls, take messages accordingly
  • Process and receive warehouse deliveries
  • Administrative support to office and supers
  • Receive and distribute mail
  • Filing – Chips paper files
  • Keep up with Forms, warehouse job cost sheets, front desk forms…
  • Check Fax (Ring Central) as needed & distribute
  • Scanning as needed
  • Warehouse sheet (paint & drywall) to Lou
  • Safety
    • Print safety talks, provide to Supers, follow up by end of month to ensure they are returned (file, send to Ryan & Chip)
  • Worker’s Comp 
    • Assist Jenny with injury reports and follow up documentation
  • Vehicles


  1. Paint stocks – will calls, customer service
  2. Research and distribute paint colors to supers
  3. Enter paint orders into job costing to track budgets. Follow up on order requests that go over budget
  4. Update Paint Order Log 

 SF Accounts Receivable:

  1. Order pre-liens
  2. Enter Quick bills in Sage for AZ and NV SF production billing (as directed by Amy)

NV Payroll Admin/Production Schedule Maint Duties:

  1. Print Timecards – Wednesdays
  2. Process PTO Forms
  3. Process reimbursements 
  4. Review Timecards turned in (check off RWO’s completeness) 
  5. Code and Verify Timecards
  6. Update production schedules
  7. Forward Material Variances to Miriam 
  8. Labor Variances to Chip for Approval
  9. Scan to Payroll – Mondays (early Pays) & Thursdays (regular payroll) 
  10. Combine checks with new & old timecard and distribute to Super’s mailboxes at end of day Thursdays
  11. Receive, review, direct RWO’s to Customer Service admin for billing
  12. Close production schedules weekly by end of day Monday
  13. Enter contracts and Estimates in Sage 
  14. Add Paint Start and Completion dates in Sage from Production Schedules
  15. Add Drywall Completion dates in Sage from Production Schedules
  16. Add new jobs to production schedules 
  17. Job Costing - Enter contracts and Estimates in Sage 
    1. Accounts Receivable
      1. Order pre-liens


Meet Your Recruiter

Regina Lindsey-Cooper
Recruiter - Las Vegas, NV

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