STS Staffing is assisting our client in hiring a dedicated Fabric Retail Operations Manager for their upscale fabric store. This role is crucial for overseeing both the operational and sales aspects of the store, ensuring a seamless and exceptional customer experience. The ideal candidate will bring a blend of retail management expertise and a deep understanding of fabric and sewing.Key Responsibilities:
Manage daily store operations, including staff supervision, inventory control, and merchandising
Drive sales performance by setting goals, analyzing metrics, and implementing strategies to exceed targets
Provide leadership and training to sales associates, focusing on customer service excellence and product knowledge
Oversee the scheduling, hiring, and development of staff, ensuring high levels of employee engagement and performance
Maintain a visually appealing store layout and presentation, reflecting the store’s high-end brand
Handle customer inquiries, concerns, and complaints with professionalism and efficiency
Ensure compliance with company policies, safety regulations, and operational standards
Collaborate with upper management to develop and execute promotional and marketing strategies
Provide expert advice on fabric selection and sewing techniques to customers and staff
Qualifications:
Proven experience in retail management, with a focus on high-end or luxury retail environments preferred
Strong understanding of retail operations, including sales metrics, inventory management, and staff training
Knowledge and experience in fabric and sewing are highly desirable
Excellent leadership, communication, and interpersonal skills
Ability to work a flexible schedule, including weekends and holidays as needed
Strong problem-solving skills and the ability to handle multiple tasks efficiently
Additional Information:
This is a direct hire opportunity with our client, not a temporary placement.
Competitive hourly pay rate of $20-$26, based on experience.
If you are a results-oriented leader with experience in retail management and a passion for fabric and sewing, we encourage you to apply for this exciting opportunity. #Reno#EvergreenReno
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