The Security Installation Technician Lead is responsible for generating business by calling on customers and building relationships with them. The Security Installation Technician Lead needs to be familiar with the business activities and growth in their surrounding area and know which businesses should be contacted about potential work.
Job DescriptionMinimum of 3-years experience in commercial and industrial access, intrusion, intercom, or video systems.
Duties and responsibilities
Exceptional technical skills to install, service, inspect or troubleshoot security alarm and CCTV systems
Knowledge and hands-on work with computer hardware, software, and configuration of network systems
Create and maintain drawings and accurate documentation on installation paperwork for all systems
Ability to read prints/specs to quote projects and service work
Ability to obtain new customers and strengthen current customer relationships
Ability to manage multiple technicians and projects as needed
Act as a Subject Matter Expert and provide training and guidance as needed
Ability to lift and move up to 50 lbs. and occasionally lift and move up to 100 lbs.
Installation of necessary cable with ladder and lift requirements
Excellent customer service and client relations, including contractors and coworkers
Overtime available along with minimal overnight travel at times
RequirementsPreferred Qualifications
Minimum three years experience in security alarm system and CCTV installations/service/inspections
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